Last Updated on May 5, 2024
1- Consent to Agreement
This Terms of Use (the “Terms”) constitute a binding agreement between any user of the Services (as defined below) (“User(s)”, “you”) and Markvana Solutions LLC, a company duly registered in United Stated under EIN No. 99-2900417 (“us”, “we”, “Company”) which governs your use of our website : https://markvana.com.
For the purpose of these Terms:
“Services” means the curated collection on the Website of trending products sold online and the analysis related to such products;
“Subscriber” means a registered User.
“Content” means (a) information related to trending products which is submitted to us by Users; and (b) information gathered by the Company, available on the Services, which might include, among others, text, graphics, images, audio, video, and information as well as any other material that are posted, uploaded, generated, provided or otherwise made available via the Services.
By using the Services, you agree, without limitation or qualification, to be bound by these Terms and by our privacy policy that can be found at https://markvana.com/privacy-policy (the “Privacy Policy”). If you do not agree to these Terms or the Privacy Policy, in whole or in part, you are not allowed to use the Services.
The Company reserves the right to alter, expand, edit and update these Terms, including the Privacy Policy, from time to time at its sole discretion. Updates and changes to the Terms will go into effect immediately, and notifications thereof will appear on the Website. The most current Terms will appear on the Website under the “Terms of Service” link on the Website’s homepage. Any use of the Services or the Website shall constitute a renewed consent to these Terms.
2- Grant of Rights
2.1- Rights Grant and Limitations
Subject to you complying with all of the terms of these Terms, we hereby grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services, solely in accordance with the terms of these Terms and for your personal use only. We reserve all rights, title and interest in and to the Services not expressly granted to you hereunder.
2.2- Registration
In order to use the Services, you must register and create an account (the “Account”). When using the Services, you agree that: (a) you provide true, accurate, and complete information about yourself; (b) you maintain and promptly update us to keep the information true, accurate, current, and complete; and (c) your use of the Services do not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your Account and refuse any and all current or future use of the Services (or any portion thereof).
You may not authorize any third party to access or use the Services on your behalf. You are responsible for maintaining the confidentiality of your username and password, including keeping it safe and secure to ensure it is not used by anyone else, and are fully responsible for all activities that occur under your Account, and agree to immediately notify us if you have reason to believe that there has been any unauthorized use or access to your Account, or any other breach of security. We will not be liable for any loss or damage arising from any unauthorized use of your Account. You shall be solely responsible and liable for any breach of this Agreement arising out of or resulting from use of your Account.
By providing us with your email address, you agree to receive all required notices electronically to that email address.
2.3- Limitations
You are not permitted, nor may you allow any third party, to copy, modify, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Services, or any portion thereof. You may not sell, rent, lease, sub-lease, lend, redistribute, sublicense or otherwise transfer or allow the use by others of the Services, in whole or in part, on a permanent or temporary basis, whether or not for consideration. You are prohibited from, either by yourself or allowing a third party, to use our name, logos, or trademarks in any manner.
You specifically agree that each of the terms and conditions of this section are material and that failure to comply with these terms and conditions will constitute sufficient cause for us, inter alia, to immediately terminate the rights granted to you herein and cease providing you with the Services, and block your access to the Website. The presence of this section will not be relevant in determining the materiality of any other provision or breach by either party.
3- Use Restrictions
You may not (and you may not permit any third party to), unless otherwise explicitly permitted under this Agreement:
use the Services and/or any Content for any illegal, immoral, unlawful and/or unauthorized purposes;
post any prohibited content;
remove or disassociate, from the Content any restrictions and signs indicating our proprietary rights or of our licensors, including but not limited to any proprietary notices contained in such materials, and you represent and warrant that you will abide by all applicable laws in this respect;
interfere with or violate other Users’ rights to privacy and other rights, or harvest or collect personally identifiable information about Users without their express consent, whether manually or with the use of any robot, spider, crawler, any search or retrieval application, or use other manual or automatic device, process or method to access the Services and retrieve, index and/or data-mine information;
interfere with or disrupt the operation of the Services or the servers or networks that host the Services, or disobey any laws, regulations, requirements, procedures, or policies of such servers or networks;
falsely state or otherwise misrepresent your affiliation with any person or entity, or express or imply that we endorse you, your site, your business or any statement you make, or present false or inaccurate information about the Services;
take any action that imposes, or may impose, an unreasonable or disproportionately large load on our platform infrastructure, as determined by us;
bypass any measures we may use to prevent or restrict access to the Services;
copy, distribute, display, execute publicly, make available to the public, reduce to human readable form, decompile, disassemble, adapt, sublicense, make any commercial use, sell, rent, transfer, lend, process, compile, reverse engineer, combine with other software, translate, modify or create derivative works of any material that is subject to our proprietary rights, in any way or by any means, unless expressly permitted in these Terms and/or under any applicable laws which expressly permits such actions;
frame or mirror any part of the Services without our prior express written authorization;
create a database by systematically downloading and storing all or any of the Content from the Services;
transmit or otherwise make available in connection with the Services any virus, worm, trojan horse, time bomb, web bug, spyware, or any other computer code, file, or program that may or is intended to damage or hijack the operation of any hardware, software, or telecommunications equipment, or any other actually or potentially harmful, disruptive, or invasive code or component;
use the Services for any purpose for which the Services are not intended; and infringe and/or violate these Terms.
4- Third Party Websites and Services
The Website contains links to external sites, or may contain functions, aids, extensions, widgets or tools that may be operated by third parties, lead to websites belonging to third parties, offer information regarding third parties or offer services of third parties (“Third-Party Services”). The purpose of posting the links is to provide the User with access to information, products, or services that may be of interest to or useful to the User, including in order to provide the User with various tools that may improve its experience on the Website (such as a chat extension with a live or virtual agent). Your use of Third-Party Services is subject to the provisions determined by those third parties, including the terms of use and privacy policies of those third parties in respect of any Third-Party Service. The Company shall not be liable for Third-Party Services or for anything existing in them, and the Company does not guarantee that they will be available continuously, if at all. The fact that the Company publishes links to Third-Party Services or allows the use thereof through the Website does not mean that it supports its operators or their advertisers, or that it is affiliated with them in any way.
5- Termination, Suspension, Deletion
We may terminate the Services and/or your access to your Account, at any time, in our discretion. Upon termination, for any reason, your Account will become inactive, your access to your Account will be blocked and the Services will be unavailable to you.
You may, at any time, deactivate your Account and cease using the Services.
We can suspend access to your Account if we believe, in our sole discretion, that one (or more) of the following events have occurred: (i) there is risk to the security or privacy of your Account; (ii) there is a threat to the security or integrity of our network or our servers; (iii) suspension is needed to protect the rights, property or safety, of our Users or the public; (iv) there is a basis for termination of your Account; (v) you have violated these Terms; and/or (vi) we are required to by law. We may provide you a notice in the event of any such suspension. During such suspension, you will not have the ability to use or access your Account. In the event that we will determine, in our sole discretion, that the reason for suspension of access to your Account has been resolved, we will restore access to your Account.
The parties agree that the following sections of these Terms will survive the termination of these Terms for any reason: 2.3, 3, 5, 6, 7, 8, 9, 10, 12 and 13.
6- Disclaimer
Company is not liable for any statements or guarantees made by a third party whose product is linked on the Website. You expressly waive and release any claim that you may have at any time for any damage or any issues against the Company or anyone on its behalf involved in the provision of the Services. You agree to indemnify and hold harmless the Company and its respective agents, heirs, assigns, contractors, and employees from any and all claims, demands, damages, rights of action or causes of action, present or future, arising out of or connected with your use of the Services.
We make no endorsement, guarantee, representation, or warranty of any kind with regards to any Content, or any other third-party content which may be available using the Services, and we assume no responsibility for any such content. If a User relies on such content, such User is doing it solely at his own risk, and you expressly relieve us from all liability arising from your use of any Content and of third parties’ content.
You further understand and acknowledge that you may be exposed to Content, which is inaccurate, offensive, indecent, or objectionable, and you agree to take such risk of exposure and hereby waive, any legal or equitable rights or remedies you have or may have against us with respect thereto, and agree to indemnify and hold us, our affiliates, and/or licensors, harmless to the fullest extent allowed by law regarding all matters related to your use of the Services.
7- Payment and Refund
The Services are purchased through the Website, using the means of payment available on the Website as of the purchase date. The Company reserves the right to replace and/or alter, from time to time, the means of payment available on the Website, as well as to update the price of the Services, at the Company’s sole discretion and without need for justification.
The payments for the Services are made on a monthly subscription basis. The monthly subscription will automatically renew at the end of each month, and you will be charged automatically for the Services by the means of payment you initially provided, unless you provide written notice to the Company regarding your intention of terminating the subscription and the use of our Services and receive a termination confirmation.
Your subscription begins immediately after your initial payment is processed. Your subscription will automatically renew at the end of each period without notice until you cancel. You authorize us to store your payment method(s) and to automatically charge your payment method(s) every period until you cancel.
You may cancel your subscription any time, via My Account→My Subscription→”cancel” or by contacting the online customer service, before your renewal and avoid billing of the next period’s fee to your chosen payment method. Your cancellation will be effective as of the last day of the period for which you paid a fee. You may continue to use the subscription until your cancellation is effective and no refund will be issued.
As a SaaS provider, all products and services offered by markvana.com are non-tangible and irrevocable, so we do not issue refunds once the order is completed and delivered. We hope you can read the terms and conditions carefully before making any payment.
It is highly recommended to know the functionality and features of our service before placing an order to avoid the circumstances of refunds.
By ordering our services, you agree that you have properly read this policy and fully accept the terms & conditions in this refund policy.
If you don’t agree or accept the terms & conditions in this policy, please contact us to relay your comments, suggestions, or corrections, we would appreciate it.
For any request or general query, please give us a maximum of 48 hours to get back to you.
8- Payment Subscription Terms
1. Provisions: Provisions for subscription plans (monthly & annual) – The Services are purchased through the Website, using the means of payment available on the Website as of the purchase date. The Company reserves the right to replace and/or alter, from time to time, the means of payment available on the Website, as well as to update the price of the Services, at the Company’s sole discretion and without need for justification. However, if there is no change in the subscription package (i.e customer approved upgrade) – there shall be no changes in the monthly or annual subscriptions charges for the customer. In case the term of the subscription has ended or a special offer term has ended – change in price may occur at the Company’s sole discretion and without need for justification.
2. Billing: The Company may offer the Service through a variety of billing methods, which include, but are not limited to, one-time subscriptions, monthly recurring subscriptions, and annual recurring subscriptions (“Subscription”). The Company will bill you on the date you subscribe to the Service (“Subscription Date”), and will continue to bill you in accordance with your selected Subscription until you cancel the Service. You must cancel your Subscription at least one day prior to the next billing date to avoid a Subscription renewal. Fees will be billed to your Payment Method on the calendar day corresponding to the Subscription Date. Subscription fees are fully earned upon payment. In some cases your payment date may change, for example if your Payment Method has not successfully settled or if your Effective Date began on a day not contained in a given month.
3. Payment Methods: To use the Service you must provide one or more Payment Methods. You can update your Payment Methods by going to the “Account” page of our Website. Following any update, you authorize us to continue to charge the applicable Payment Method(s). You authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees relating to the processing of your Payment Method. Check with your Payment Method service provider for details.
4. Cancellation. You can cancel your membership at any time, and you will continue to have access to the Service through the end of your pre-paid billing cycle. We do not provide refunds or credits for any partial membership periods. To cancel, please navigate our Website to your account profile and follow instructions from there, or contact our Customer Support team at support@markvana.com. If you cancel your membership, your account will automatically close at the end of your current billing period.
5. Refunds: Payments are refundable and there are refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period.
6. Money Back Guarantee. Notwithstanding Section 9, if you contact our Customer Support department within 30 days of your original sign-up, you are eligible for our Money Back Guarantee. To receive your money back, you must contact our Customer Support team online at support@markvana.com no later than 30 days following your original sign-up and ask for a refund. Any contacts made after that 30 day period will not be eligible for our Money Back Guarantee under any circumstances.
9- Subscription services, Charges, Fees, Returns, Refunds
Subscription plans and charges – The Company offers different recurring payment options to subscribe to the markvana services Membership: (1) an automatically billed monthly subscription (“Monthly Membership”); and (2) an automatically billed annual subscription (“Annual Membership”).
Automatic renewal – The monthly subscription will automatically renew at the end of each month, and you will be charged automatically for the Services by the means of payment you initially provided, unless you provide written notice to the Company regarding your intention of terminating the subscription and the use of our Services and receive a termination confirmation.
Returns – The service is a digital subscription service, therefore there is no “return policy” (no physical items). In regards to refunds, the process shall be performed in accordance with Section 7. of this Terms of Use agreement.
Refunds – Should you decide to discontinue your subscription and cease using our Services within 30 days of the initial purchase, you are entitled to a full refund for the first 30-day subscription period, no questions asked. However, if you opt to terminate your subscription after the initial 30-day period, you can still request a refund by providing written notice to the Company, though approval is subject to our discretion.
For our full refund policy, please go to Refund Policy.
10- Proprietary Rights and Copyright
It is agreed that the Services, the trademarks, service marks and logos contained therein, are owned by or licensed to us, subject to copyright and other intellectual property rights under the law. We hereby grant you a limited, revocable, non-sublicensable right to use the Services (excluding any software code) solely for your personal use.
Copyright Infringement.
If copyrighted content that belongs to you was posted on the Website without your permission please notify us at:
support@markvana.com
Please include in your notice:
An electronic or physical signature of the copyright owner or someone authorized to act on their behalf;
The name, address, telephone number, and email address of the copyright owner;
Identification of the copyrighted work that is being infringed;
Identification of where the infringing material is located on our Website (a URL works best);
A statement that you have a good faith belief that the use isn’t authorized by the copyright owner, its agent or the law;
A statement that the information in your notice is accurate, and
A statement that you’re authorized to act on behalf of the copyright owner.
This statement must be made under penalty of perjury, meaning if any part of the statement is false, you could be committing perjury—a serious offense that’s sometimes even classified as a felony.
Warning: If you knowingly make a false statement in your claim of copyright infringement, then you may be subject to liability for damages and heavy civil penalties. If you are not sure whether material on one of our Websites infringes your copyright, then you should speak with a lawyer before notifying us. We may forward your notice to the user that uploaded the content.
Availability
The Services availability and functionality depends on various factors, such as communication networks. We do not warrant or guarantee that the Services will always operate and/or be available at all times without disruption or interruption, or that it will be immune from unauthorized access or error-free. We have the sole discretion to modify the Services at any time.
Disclaimer of Warranties and Limitations on Liability
No Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES, AND THE CONTENT ARE PROVIDED “AS IS” AND WE DISCLAIM ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON INFRINGEMENT.
No Liability for Damages
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SERVICES REMAINS WITH YOU. IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOST OF BUSINESS OR OF OPPORTUNITY, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION AND DATA, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY.
Abbreviation of Statute of Limitations.
You agree that any cause of action arising out of or related to the use of the Services must commence within one (1) year after the cause of action occurs. otherwise, such cause of action is permanently barred.
Feedback
You have no obligation to give us any suggestions, ideas, enhancement requests, recommendations, comments or other feedback (“Feedback”) relating to the Services. To the extent we receive any Feedback from you, we may use and include any such Feedback to improve the Services or for any other purpose. Accordingly, you hereby irrevocably, exclusively and on a royalty-free basis, assigns, all such Feedback to us and our affiliates, licensees, clients, partners, third-party providers and other authorized entities may freely use, reproduce, license, distribute, and otherwise commercialize the Feedback as it deems fit.
Indemnification
You agree to defend, indemnify, and hold us, our subsidiaries, affiliates, officers, directors, employees, licensors and agents, harmless from and against any claims, demands, liabilities, damages, losses, and expenses, including without limitation, attorney’s fees and costs, arising out of or in any way connected with (i) your access to or use of the Services; (ii) your violation of any term of these Terms (including negligent or wrongful conduct); (iii) your violation of any third party right, including without limitation any intellectual property right, publicity, confidentiality, property or privacy right; (iv) any data collected using the Services; or (v) your use of the Content.
We reserve the right to assume the exclusive defense and control of any matter which is subject to indemnification under this Section 11, and in such case, you will cooperate with all reasonable requests in assisting our defense of such matter.
You may not settle any claim for which we are entitled to indemnification hereunder without our prior written consent.
Miscellaneous
These Terms will be governed by and construed in accordance with United Kingdom law without regard to conflict of law principles. Any disputes relating to these Terms and the use of the Services will be subject to the exclusive jurisdiction of the courts of London.
If any of the terms or conditions of these Terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these Terms and the remaining terms will continue to apply.
If any provision of these Terms is inconsistent with, or cannot be fully enforced under, the law, such provision will be construed as limited to the extent necessary to be consistent with and fully enforceable under the law. These Terms are the final, complete and exclusive agreement between the parties relating to the subject matter hereof and supersedes all prior or contemporaneous understandings and agreements relating to such subject matter, whether oral or written.
These Terms may only be modified in writing signed by our authorized officer. You shall not assign these Terms or assign any rights or delegate any obligations hereunder, in whole or in part, whether voluntarily or by operation of law, without our prior written consent. Any purported assignment or delegation by you without our appropriate prior written consent will be null and void.
We may assign these Terms or any rights hereunder without restriction. These Terms constitute the full and entire understanding and agreement between you and us with regard to the subject matters hereof, and replace any prior agreement pertaining to the subject matter hereof. No purchase order or other form submitted by you will modify, supersede, add to or in any way vary these Terms, unless specifically set forth therein.
The heading references herein are for convenience purposes only, do not constitute a part of these Terms and will not be deemed to limit or affect any of the provisions hereof. Our failure to enforce any right or provision of these Terms, or failure to exercise any option to terminate, will not be deemed a waiver of such right or provision and shall not affect the validity of these Terms or any part thereof, or the right thereafter to enforce each and every provision.
Any waiver of any provision of any term in these Terms will be effective only if in writing, signed by the waiving party. Any notice or other communication to be given hereunder will be in writing and given (i) by us via email (in each case to the address that you provide), or (ii) by User via email to support@markvana.com or to such other addresses as we may specify in writing. The date of receipt will be deemed the date on which such notice is transmitted.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our Website. Your continued use of our Website and Services will constitute your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Markvana Solutions LLC
30 N Gould St Ste R
Sheridan, WY 82801
(307) 200-9058
support@markvana.com